Industry Research Supports the Need for Social Learning, Managed Intellectual Property, and Effective Collaboration Tools:
Finally, collaboration and social networking capabilities and tools have greatly influenced this industry. Organizations are turning away from formal, expensive and centralized knowledge management and business process management tools and activities, and are instead beginning to employ tools that assist knowledge workers in collaboration, sharing of ideas, and accessing information resources on demand.
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“Unfortunately, many of the KM initiatives undertaken in the late 1990s and early 2000s did not turn out as planned. Often, it was not the technology that stymied the projects, although some technology implemented for the “KM cause” was not intuitive and therefore difficult to master.”
“The traditional KM project was typified by a centralized effort to organize resources and content via taxonomies and complex vetting. It missed the point that knowledge resides with people and, especially in complex situations, is difficult to access and use without collaboration. What was lacking was a model that puts users at the center of the process and helps them find existing content easily, as well as create new content from the bottom up”
Gartner Research: Socialization of Knowledge Management Drives Greater Reuse; by Carol Rozwell, May 1, 2009.
[/twocol_one_last] Fresh Start allows organizations to effectively manage their day-to-day business operations by enabling users to track, organize and manage their key business activities, while providing one central location to manage the company’s intellectual assets. The solution includes social collaboration tools with wiki’s, blogs and an informational dashboard that displays what team members are working on and contributing to. As a result, team members can easily find relevant content, communicate with experts, look at past or similar projects, and keep on top of any relevant content changes.