by Kristen Harris | Jul 17, 2020 | ASG, Data Intelligence
With data becoming increasingly more ubiquitous, today’s enterprises require more intelligent ways of capturing, tracking, and analyzing customer data. Technologies such as robotic process automation (RPA) and machine learning are no longer just discussed in research...
by Kristen Harris | Nov 5, 2019 | ECM Strategy
While a lot changes in business, one thing stays consistent: the imperative to serve customers and employees, and to grow your business. One of the ways to meet that imperative—in the face of never-ending digital disruption—is to strategize with people like those of...
by Kristen Harris | Sep 20, 2017 | ECM Strategy
Anticipating your next technology change This article, the fourth in a five part series on technology strategy techniques, discusses how to be successful through all kinds of business and technology changes. If you haven’t read the series, find the additional posts...
by Kristen Harris | Jun 9, 2017 | Alfresco, ECM Strategy
Numbers: Measuring the value and success of what’s been done This article, the third in a five part series on technology strategy techniques that bring about lasting change, discusses using numbers to effectively plan and analyze your ECM. If you haven’t read...
by Kristen Harris | May 1, 2017 | ECM Strategy
Oh my gosh, this seems hard…executing on the top things. This is the second article in a five-part series on technology strategy techniques that bring about lasting change. In case you missed it, read the previous posts here. As you begin executing an ECM project,...