ZIA BLOG
The latest on events, technology, industry news, and our partners
How to Grow in the Highly Commoditized Insurance Market: Insurance Claims
Can your claims system keep up with your customers’ expectations? Yesterday’s insurance companies have targets to meet their service-level agreements in order to avoid fines from the insurance commissioner. Today’s top insurance companies realize that simply avoiding...
How to Grow in the Highly Commoditized Insurance Market: New Policy On-Boarding Time
A few years ago, one of our customers came to us with a problem—a growth goal that they were looking to hit but just couldn’t get there. They were knocking it out of the park year after year with record sales, but they couldn’t get their current customers to renew. ...
What We’ve Learned About AAS
On June 27, we welcomed members of the ASG Technologies team to our office in Boulder for training on Audit and Analytics Services (AAS). Our engineering team got an in depth look at the technology and how it can help our customers. The following is a summary of our...
Improve Insurance Policy Quote Turnaround Time
Automation that saves time and money Prospective customers and Insurance brokers alike see price as less of a differentiator than ever before. In many of their eyes, comparing policies is a waste of time as the majority of those policies have the same basic...
Zia Consulting is a Platinum Sponsor of EVOLVE19, ASG Technologies’ Premier Customer Conference
Zia Consulting, Inc., the leading provider of content management and intelligent document capture business solutions, is a platinum sponsor of EVOLVE19 hosted by ASG Technologies. ASG provides global organizations with a modern approach to digital transformation to...
How to Grow in the Highly Commoditized Insurance Market: Customer Experiences
Improve One-Call Resolution Rates In today’s world of instant gratification, consumers and policyholders are becoming more savvy than ever and their customer service expectations have skyrocketed. Price has become less and less of a differentiator in favor of prompt...
Ephesoft OCR with a Custom Dictionary
This blog provides a tutorial for adding a custom dictionary to a batch class to increase Ephesoft OCR accuracy. Background Information This blog is for the Windows version of Ephesoft Transact that uses Recostar as the OCR engine. The Linux version of Ephesoft uses...
Information Transfer for Energy and Utilities Companies
Transforming Information Exchanges in the Energy and Utilities Industry The energy exploration and production (E&P) sector is considered a high-risk, high-reward industry that is fraught with many content challenges due to heavy information exchanges from joint...
Content Modernization Basics: Workflow and Process Automation
Thank you to everyone who read my first blog post about the use of capture technology to reduce errors, lower the cost of processing documents, and improve the customer experience. In this installment, I will discuss workflows and process automation (powered by...
Zia Consulting Announces Xenit Solutions Partnership to Help Customers Better Engage with Alfresco
Through the Xenit Solutions partnership, we will work together to improve upon user interface, migration, and federated search. Zia Consulting and Xenit Solutions, a trusted and certified Alfresco partner and developer of the Alfred Suite, have partnered to bring...