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Recent Blog Articles
Western Energy Institute (WEI) Operations 2022 Conference Recap
Recently, Zia Consulting attended The Western Energy Institute (WEI) Operations 2022 Conference from April 19-22, 2022. This conference brought together hundreds of electric and natural gas energy operations senior leaders, managers, supervisors and front-line people....
Gartner® Magic Quadrant™: Choosing a Content Services Platform
Choosing the right Content Services Platform is the first step in your digital transformation journey Digital transformation is the adoption of digital technology by a company in order to improve efficiency, value, and/or innovation. It involves the integration of...
Hyperautomation for Insurance
The ever-evolving world of insurance and customer service brings high expectations for perfection and straight-through processing. However, this is more challenging than it seems. Something as simple as a “name change request” after marriage should be simple to...