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Recent Blog Articles
How to Grow in the Highly Commoditized Insurance Market: Customer Experiences
Improve One-Call Resolution Rates In today’s world of instant gratification, consumers and policyholders are becoming more savvy than ever and their customer service expectations have skyrocketed. Price has become less and less of a differentiator in favor of prompt...
Ephesoft OCR with a Custom Dictionary
This blog provides a tutorial for adding a custom dictionary to a batch class to increase Ephesoft OCR accuracy. Background Information This blog is for the Windows version of Ephesoft Transact that uses Recostar as the OCR engine. The Linux version of Ephesoft uses...
Information Transfer for Energy and Utilities Companies
Transforming Information Exchanges in the Energy and Utilities Industry The energy exploration and production (E&P) sector is considered a high-risk, high-reward industry that is fraught with many content challenges due to heavy information exchanges from joint...