by Eric Howse | Aug 5, 2019 | Insurance
A few years ago, one of our customers came to us with a problem—a growth goal that they were looking to hit but just couldn’t get there. They were knocking it out of the park year after year with record sales, but they couldn’t get their current customers to renew. ...
by Eric Howse | Jul 25, 2019 | Insurance
Automation that saves time and money Prospective customers and Insurance brokers alike see price as less of a differentiator than ever before. In many of their eyes, comparing policies is a waste of time as the majority of those policies have the same basic...
by Eric Howse | Jul 15, 2019 | Insurance
Improve One-Call Resolution Rates In today’s world of instant gratification, consumers and policyholders are becoming more savvy than ever and their customer service expectations have skyrocketed. Price has become less and less of a differentiator in favor of prompt...
by Cara Moyle | May 13, 2019 | ASG, Ephesoft, Events, Insurance
At the 2019 IASA Annual Conference, Zia, ASG, and Ephesoft will demonstrate solutions targeting costly and complex processing tasks for a rapid return on technology investments. Zia is excited to be exhibiting at the 2019 IASA Annual Conference with partners ASG...
by Cara Moyle | Jun 22, 2017 | Events, Insurance, Snowbound, Webinars
Insurers are in a constant race to stay ahead of the competition, find ways to reduce costs, and still increase throughput while keeping customers happy. While it may seem like a daunting task to do more with less, it is possible if you leverage the right...
by Cara Moyle | Jun 15, 2017 | Insurance, Snowbound, Webinars
Recently, insurance companies have been facing the competing requirements of improving profitability while delivering world-class customer service. They are trying to manage growing amounts of information from a wide range of sources—both traditional and social. And...